How will my product ship?

Lounge Furniture Items 

Pieces such as our Haven Chair, Loveseat, Sofa, and Sectional will ship via FedEx. At this time we do not offer set delivery dates or white glove delivery/assembly services. All boxes in your order will be delivered to your front door on or around the date provided in the tracking link that you will receive once your items leave our warehouse in Phoenix, AZ. FedEx will not require a signature and is typically not able to assist in bringing boxes inside of homes or disposing of trash. In some instances, shipments may be delivered over the course of a few days. If you're headed out of town around the estimated delivery date provided, FedEx can help you set a vacation hold for up to 14 days. If you already know that you'll be out of town for an extended period of time prior to ordering and would like to set a date for us to release your order to FedEx, reach out to us at support@hineighbor.com to coordinate a hold.

Dining Collection 

Our Dining Collection Sets and Tables will ship via FedEx freight. Since the product is palletized, FedEx will reach out after the shipment date to coordinate a delivery date that best works for you! Keep in mind that individual chair set orders will ship the same as our Lounge items.

Sun Loungers

Sun Loungers will ship via FedEx freight. Since the product is palletized, FedEx will reach out after the shipment date to coordinate a delivery date that best works for you! 

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