What is your return policy?
You have 45 days to decide if our products are the perfect fit. You don't need to save your boxes in order to facilitate a return. For fully assembled products, we will leverage our partner FloorFound to assist with the return at no additional cost. Neighbor will always cover the cost of shipping on every return. Each return is subject to a potential 15% restocking fee if the items are returned to us in poor condition outside what was disclosed during the return request process.
You can read our Return Policy for more information or email us at support@hineighbor.com.