Privacy Policy (Acorn Lantern)

Effective Date: September 19, 2023
1. Introduction
Welcome to The Acorn Lantern, an innovative electronic outdoor lighting device. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with The Acorn Lantern.
2. Information We Collect
We collect various types of information to provide you with our services and improve your experience with The Acorn Lantern. The information we collect may include:
2.1. Personal Information
  • Contact information: Name, email address, and phone number.
  • Account information: Username and password.
2.2. Usage Information
  • Device information: IP address, device type, operating system, browser type, unique device identifiers, and mobile network information.
  • Usage data: Interactions with The Acorn Lantern, including preferences, settings, and actions taken.
  • Location information: If you grant us access, we may collect your location for specific functionalities, like weather-related features.
  • Bluetooth Data: When you connect the App to the Lantern using Bluetooth, we may collect data exchanged between the App and the Lantern, such as connection status, device capabilities, and firmware version.
2.3. Communication Data
  • Correspondence: Records of your communication with us, such as customer support inquiries or feedback.
  • Marketing preferences: Your preferences for receiving promotional emails and marketing communications.
2.4. Transactional Data
  • Commercial information, including purchase history and transaction data.
3. How We Use Your Information
We use the information we collect for various purposes, including:
3.1. Providing and Improving Our Services
  • Fulfilling your orders and delivering The Acorn Lantern to your specified location.
  • Personalizing your experience, such as providing weather forecasts for your location.
  • Analyzing usage patterns to improve our products and services.
3.2. Communication
  • Sending transactional emails, order confirmations, and important updates related to The Acorn Lantern.
  • Communicating with you about customer support inquiries and feedback.
3.3. Marketing and Promotions
  • Sending promotional emails, newsletters, and marketing materials(you can opt out at any time).
  • Tailoring marketing communications based on your preferences and interactions with us.
  • Utilizing your personal information for the purpose of identifying analogous audiences for marketing endeavors, with the intention of delivering more personalized and pertinent content, hereby ensuring a tailored experience for you and others who exhibit similar interests.
3.4. Legal Compliance and Protection
  • Complying with applicable laws and regulations.
  • Protecting our rights, privacy, safety, and property, and that of our users and the public.
4. Data Sharing and Disclosure
We may share your information with third parties in the following circumstances:
4.1. Service Providers
  • We may share your data with trusted third-party service providers who assist us in delivering our services, such as payment processors, shipping companies, and analytics providers.
4.2. Legal Requirements
  • We may disclose your information to comply with legal obligations, respond to lawful requests, or protect our rights, privacy, safety, or property.
4.3. Business Transfers
  • In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity. We do not sell your personal information to third parties.
5. COPPA Compliance
The Acorn Lantern is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected information from a child under 13, please contact us immediately, and we will take steps to delete the information.
6. Your Rights and Choices
You have certain rights and choices regarding your personal information:
  • Access: You can request access to the personal information we hold about you.
  • Correction: You can update or correct your personal information.
  • Deletion: You can request the deletion of your data, subject to legal requirements.
  • Opt-out: You can opt out of receiving marketing communications from us.
  • Do Not Track: We do not respond to"Do Not Track" signals from your browser.
  • Non-discrimination: We will not discriminate against you for exercising any of your CCPA rights.
7. Data Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet or electronic storage is entirely secure. While we strive to protect your information, we cannot guarantee its absolute security.
8. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any significant changes by email or by posting a notice on our website.
9. Contact Us
If you have questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at support@hineighbor.com.
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